Page 102 - SC SCAR 2023 ENGLISH Flipbook

PART 4 STRATEGIC ENGAGEMENTS WITH STAKEHOLDERS
Three Focus Areas
Reputation Measures and KPIs
• The SC carries strong trust and is greatly admired especially among its affiliates and the media, reflecting its positive reputation.
• There is a mild increase in criticism from senior and long-tenured professionals, indicating an area the SC needs to address while maintaining its established reputation.
Brand Perception and Personalities
• The SC is predominantly perceived as a responsible, trustworthy, and formal entity, reinforcing its authority and credibility in its role as a regulatory body. However, it is less associated with traits such as being popular, youthful, bold, or stagnant, indicating a more traditional perception.
• Negative connotations like being disrespectful, unknown, or unreliable are not associated with the SC, reflecting its positive image.
Key Drivers Impacting Trust
• The SC’s dedication to market stability, proficiency, and investor confidence has been recognised and appreciated by stakeholders.
• However, to augment trust, attention should be directed towards catering to varied stakeholder requirements, boosting decision-making transparency, strengthening stakeholder involvement, digitalising processes, fortifying post-COVID market resilience, and collaborating on cross-border regulations.
• Tackling these areas along with leveraging existing strengths will further solidify the SC’s reputation, influence, and trust among stakeholders.
100 SECURITIES COMMISSION MALAYSIA ANNUAL REPORT 2023