Page 46 - SC SCAR 2023 ENGLISH Flipbook

PART 2 REGULATORY PERFORMANCE AND OUTCOMES
TABLE 20
Complaints and enquiries received
Outcome
2023
2022
Complaints
Received
3,145
1,830
Nature of complaints
− Scams and unlicensed activities
− Licensed or registered persons
− Market misconduct
− PLCs and directors
− Digital or RMOs
− Matters not under the SC’s purview
− Others
66% 6% 0% 4% 2% 10% 12%
62% 7% 1% 6% 3% 15% 6%
Enquiries
Received
2,173
2,606
Nature of enquiries
− Legality of scheme involving scams and unlicensed activities
− Licensed or registered persons
− PLCs and directors
− Digital or RMOs
− Matters not under the SC’s purview
− Others
55% 4% 0% 2% 12% 27%
51% 3% 1% 2% 8% 35%
TOTAL COMPLAINTS AND ENQUIRIES
5,318
4,436
44 SECURITIES COMMISSION MALAYSIA ANNUAL REPORT 2023